Terms of Use & SMS

Terms of Use

These Terms and Conditions of Use are the contract between you, the Customer, and Blue Lagoon Pool & Spa, LLC. concerning access to and use of this website. You must read these Terms and Conditions of Use, and if you are using this web site, you are agreeing to all the Terms and Conditions of Use stated here.


Blue Lagoon Pool & Spa, LLC reserves the right to change these Terms and Conditions of Use, in whole or in part, at any time with or without notice, and you should review these Terms and Conditions of Use then posted each time before using this Website. Each time you access this Website, your access and use will constitute your agreement and consent to these Terms and Conditions of Use in the form then posted. Blue Lagoon Pool & Spa, LLC may limit or terminate your access to this Website at any time without prior notice to you. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy.


This Website is operated by Blue Lagoon Pool & Spa, LLC. to allow its Customers to shop online for Blue Lagoon Pool & Spa, LLC (TM) products. The principal place of business is 225 S. Wenatchee, Wenatchee WA, 98801, its, directors, , employees, agents, parent, subsidiaries and affiliates.




The purchase of merchandise through Blue Lagoon Pool & Spa, LLC. is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the State of Washington.


In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.


The Site is available only to individuals and others who meet Blue Lagoon Pool and Spa, LLC.’s terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Blue Lagoon Pool and Spa, LLC. whose applications are acceptable to Blue Lagoon Pool & Spa, LLC. and who have authorized Blue Lagoon Pool & Spa, LLC. to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Blue Lagoon Pool & Spa, LLC. reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


By making an offer to purchase merchandise you expressly authorize us to perform credit checks and should Blue Lagoon Pool & Spa, LLC. feel necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.


Furthermore, you agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.


Please refer to our Privacy Policy for further information about how we use your data.




Prices shown on the Site are in US Dollars and are exclusive of taxes. If you are shipping within the USA, sales tax will only be charged on orders shipped within Washington. Customers shipping outside the US will incur relevant import duty and tax, payment of which are the customer’s sole responsibility. All prices quoted on this Website do not include shipping, handling, delivery and insurance costs or any sales, use or delivery charges and duties, for which you are solely responsible and which will be added to the product price indicated in this Website.




Orders for Blue Lagoon Pool & Spa, LLC (TM) products are accepted only through this Website. Any purchases made through this Website must be paid for at the time of order by duly authorized use of a valid credit card or PayPal account in good standing. No order will be shipped unless and until appropriate approvals from the lender issuing the credit card and or PayPal have been received; any charges denied will be the responsibility of the person placing the order. See the order form on this Website for more details; if you place an order through this Website, you are agreeing to the terms and conditions on the order form, but these Terms and Conditions of Use will control in the event of a conflict between the order form and these Terms and Conditions of Use. For information about security of orders placed through this Website, see below.




Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order.


Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and Blue Lagoon Pool & Spa, LLC. will be perfected when we ship the goods to you at which time you will receive a second email containing your tracking number, and confirming that your order has been shipped. The sale contract is therefore concluded in the State of Washington, USA, and the language of the contract is English.


We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the Terms and Conditions of Use.


We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.




Payment can be made by American Express, MasterCard or Visa credit/debit cards or via PayPal. Payment will be debited and cleared from your account upon shipment of your order by Blue Lagoon Pool & Spa, LLC. You confirm that the credit/debit card or PayPal account that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card or PayPal account to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Blue Lagoon Pool & Spa, LLC. we will not be liable for any delay or non-delivery.


We take reasonable care to make our Site secure. All credit/debit card transactions on this site are encrypted in a secure host environment. To help ensure that your shopping experience is safe, simple, and secure, Blue Lagoon Pool & Spa, LLC. uses Secure Socket Layer (SSL) technology. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

SMS Terms and Conditions

Privacy Policy Effective Date: 09/15/2022This Privacy Policy explains how Blue Lagoon Pool and Spa collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.bluelagoonpoolandspa.com. COLLECTION OF PERSONAL INFORMATION [DRAFTING NOTE: Use this section to describe the types of information you collect about individuals and how you collect it (e.g., directly from the user, through automated technologies, or from other sources such as advertising partners or other third parties).] Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while making an appointment, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number. Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics. Information collected from our partners: We may collect personal information about you from our
third-party partners and combine it with other information that we collect. Personal information we
collect from our partners may include, for example, your demographic information, shopping history,
and geographic location.
We may use information collected about you for any lawful purpose, including the following:
●To provide you with our products and services, customer service and support, and otherrelevant information;
●To market our products and services to you, including by email and text message subject to yourconsent;
●To provide our website to you, to optimize our website, and to assist with our advertising andmarketing efforts;
●To send you abandoned cart reminders if you added items to your shopping cart but did notcomplete check out;
●To comply with the law and to maintain the security of our website; or
●With your consent, or as otherwise disclosed at the time information is collected.
DISCLOSURE OF PERSONAL INFORMATION We may share the information we collect with other parties, including the following:
●With third-party service providers to assist us with providing and marketing our products andservices, such as payment processors, data hosting services, analytics services, online storesupport, advertising partners, and email service providers.
●With Constant Contact, to send email marketing and text message communications. For moreinformation about how we may use your information with Constant Contact and theinformation that may be collected through our email campaigns, see Constant Contact’sCustomer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.
●With any affiliates or joint venture partners that we may have in the future.
●As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets,including as part of a bankruptcy proceeding.
●If necessary to comply with applicable laws and regulations, to respond to a subpoena, searchwarrant or other lawful request for information we receive, or to otherwise protect our rights orthe rights of third parties, or to protect the safety or security of any person or entity.
●With your consent or as otherwise disclosed at the time of data collection or sharing.
We may share information that has been de-identified or aggregated without limitation.
Our website may offer interactive features, such as the ability to leave reviews, that you can use to communicate with other website visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others.
DIGITAL ADVERTISING & ANALYTICS We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device, and we may share information about you, your purchases, and your interactions with our website with our advertising partners. These partners may also collect information from other websites or apps over time, including information about relationships among different browsers and devices. Such information can be used by us or our advertising partners to serve more relevant targeted ads. For more information about this type of advertising and how to opt out of targeted advertising from our advertising partners, go to www.aboutads.info. We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.] Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so. EMAIL AND TEXT MESSAGE COMMUNICATIONS If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://www.bluelagoonpoolandspa.com/terms-of-use/
When you have an account with us, you may review, change, or update your contact information by calling us.
We may update this Privacy Policy at any time. Please review it frequently.
If you have any questions about this policy or our privacy practices, please contact us at (509)888-7873 or


Bringing Families Together, One Pool at a Time

At Blue Lagoon Pool and Spa, we believe in more than just pools and spas - we believe in creating spaces where memories flourish. With over a decade of combined experience, our team is dedicated to delivering cutting-edge service to both our commercial and residential clients.

Safety, innovation, and utmost professionalism are the pillars that uphold our commitment to you. We strive to not only provide you with exceptional service but also competitive pricing. Our aim? To ensure that you can focus more on cherished moments with your family and less on the intricacies of pool or spa maintenance.

Whether you have a question or need guidance, we're always here to assist. Our reservoir of resources is designed to make your pool or spa experience seamless and enjoyable.


The Vickery Family

Our Customers Say...

I can't say enough about Andrew at Blue Lagoon pool and spa! Andrew helped me pick out a hot tub, get it delivered, wired in filled up and heated All before Christmas for a present to my husband! Super professional, and straight customer service no cheesy sales pitches!! And everything installed perfectly! And now we are enjoying our gorgeous hot tub through the holidays and beyond! Thank you Andrew you're awesome!!!


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